15 Credit NYS Self-Study
Keys to Customer Service
15 credit NYS self-study insurance CE bridge course. (BR, C3, LB, C1, LSB, LA, PC, TLA, ADJP license classes)
Course can be submitted for Non-Approved CFP credits.
e-book & study guide(.pdf)
Online 50 question multiple choice exam with instant grading and immediate re-takes.
Proctoring with an Approved NYS Monitor included.
Materials emailed after purchase. Credit reported to NYS within 24 hours.
Synopsis: In "Keys" we explore the core competencies of customer service to help the Insurance professional understand and meet the needs of potential clients. Discussed topics include;
4.49MB ZIP Download